Frequently asked questions.

Halstead Security is a national home security brand operated through a network of independent, locally-owned dealers. Each dealer holds an exclusive territory, runs their own state-licensed alarm business, and operates on Halstead's software platform with Halstead's brand and back-office support.

No. Halstead is structured as a software platform with a trademark license, not a franchise. This is a deliberate choice — it means more flexibility for dealers, less regulatory burden for both parties, and faster path to launch.

Three ways: the one-time territory fee from each dealer, a monthly platform fee from each dealer, and a 30% share of customer subscription revenue. We make money when our dealers make money — incentives are aligned.

Dealers handle local relationships: marketing, sales, installation, customer support, and ongoing service. Halstead handles software, billing, hardware sourcing, brand, training, and compliance tools.

We benchmarked against existing dealer programs. ADT Authorized Dealer requires $50,000+ committed. Brinks requires $25,000-$100,000. Vivint Smart Home Pro requires $30,000-$50,000. Independent alarm company launches cost $30,000-$75,000 with no brand recognition. $15,000 for everything Halstead provides is intentionally priced below the competition for our founding cohort.

Exclusive geographic territory (50K-150K population), Halstead brand license, full software platform, state licensing wizard, 5-day intensive training and certification, marketing kit (templates, signs, ads, collateral), 90-day onboarding support, 25 free customer setups (worth $2,475), 5 starter inventory kits at platform cost (worth $2,000), founding rate locked for 24 months.

State licensing fees ($400-$1,500 depending on state), surety bond ($500-$2,000 annual), insurance ($1,500-$3,500 annual), LLC formation ($300-$500), background check ($50-$150), inventory beyond the 5 starter kits, vehicle, and other normal business expenses.

Refundable in full if Halstead does not approve your application or if Halstead changes the program structure within 30 days of your payment. Non-refundable after training begins.

Yes. Reyna Title (a sister company under Reyna Holdings) offers founding dealer financing for qualified applicants — typically 12 to 24 month terms at competitive rates. Apply with your dealer application.

By ZIP codes. Each territory is a defined cluster of contiguous ZIP codes covering 50,000 to 150,000 in population. Available territories are reviewed during your application.

No other Halstead dealer can sell, install, or monitor in your territory. Halstead corporate doesn't compete with you in your territory either.

Yes. After 12 months of meeting performance thresholds, you can apply to expand into adjacent territories at the standard rate ($25,000) or multi-territory rate ($10,000 each, up to 5 total).

There's a 'use it or lose it' clause. 90-day informal check-in, 6-month review, 12-month formal review against minimum thresholds. 24 months below threshold means territory forfeiture with right of first refusal to a neighboring dealer.

Yes. Every state requires some form of license to sell, install, or monitor alarm systems. Halstead's licensing wizard walks you through your state's specific requirements step by step.

Some states require a 'qualifying party' with documented industry experience. If you don't have it personally, you can hire a qualifying party as a W-2 employee. Halstead can help you identify and recruit one in most markets.

Texas: 6-8 weeks. Most other states: 6-12 weeks. We recommend starting the licensing process in parallel with your training to compress your launch timeline.

Varies by state. Roughly $400-$1,500 in fees, plus surety bond ($500-$2,000), plus insurance ($1,500-$3,500). Halstead's wizard breaks this down by state.

At 50 customers (Year 1): ~$1,550/month, $18,600/year. ROI on the $15,000 fee: about 10 months. At 200 customers (Year 3): ~$7,200/month, $86,400/year. At 500+ customers (Year 5): $20,000+/month with territory value of $700K-$1.2M. These are reasonable mid-case projections, not guarantees.

Customer subscription payouts arrive in your Stripe Connect account on Stripe's standard schedule (typically 2-day rolling). Hardware payments are immediate at install. Halstead's platform fee is auto-debited monthly.

The $499/month covers software access, hosting, customer-facing portal, mobile app, ongoing platform development, central marketing, and platform-tier support.

Customer subscriptions are billed to Halstead's platform via Stripe. Stripe takes its merchant fee. Halstead retains 30% (covering platform fee, brand royalty, central station relationships, software development). 70% flows to the dealer's Stripe Connect account.

The dealer agreement includes provisions for platform discontinuance. Your customer book stays yours. Equipment continues to function as standalone cameras. Halstead would help you migrate to an alternative platform. Your territory exclusivity ends, but your business doesn't.

After 24 months you can transfer your territory to a qualified buyer. Halstead has right of first refusal at fair market value. Most established territories sell at 3-5x annual gross profit.

You can terminate the dealer agreement with 60 days notice (after the first year). Customers transfer to a neighboring dealer or to Halstead corporate. No refund of the territory fee.